Technical issues

Why can’t I log in to my account?
Check if your credentials are correct, ensure the app is updated, and reset your password if needed.

How do I contact support if I encounter a problem?
Support can be reached via in-app help or the official Ur Point website.

What do I do if the app crashes or isn’t working?
Try restarting the app, clearing the cache, or reinstalling it. If you’re still having issues contact our team at [email protected]

How do I update the UrPoint app?
Updates are available through app stores, ensuring users get the latest features and security enhancements.